Last Updated: August 2, 2026
Welcome to Morocco Camel Trekking. These Terms of Use govern your access to and use of https://www.moroccocameltrekking.com, as well as the tours, camel trekking experiences, desert camps, transportation services, activities, and travel experiences we provide.
By accessing our website or booking any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
Business Name: Morocco Camel Trekking
Legal Operator: Merzouga Activities Sarl
Website: https://www.moroccocameltrekking.com
Address: 39 Derb El Maada, Marrakech, Morocco
Email: morocco.cameltrek@gmail.com
Phone / WhatsApp: +212 676 712 825
Morocco Camel Trekking specializes in:
All itineraries are provided as guides and may be modified when necessary due to weather conditions, road closures, government restrictions, safety considerations, or circumstances beyond our reasonable control.
A booking is confirmed only after:
Until your booking is confirmed, prices and availability remain subject to change.
All prices are quoted in Euros (€) unless otherwise stated.
Prices include only the services specifically listed in the itinerary or activity description. Any service not expressly listed as included is excluded from the tour price.
A deposit may be required to secure your reservation. The remaining balance is payable before the tour begins unless another payment arrangement has been confirmed in writing.
For certain day trips, activities, or desert camp stays, full payment may be required at the time of booking or upon arrival, as stated on the relevant activity page.
We currently accept the following payment methods:
Any transaction fees charged by payment providers are the responsibility of the customer unless otherwise agreed.
| Notice Before Departure | Refund |
|---|---|
| 30 days or more | Deposit refunded, minus any non-refundable payment processing fees |
| 15–29 days | 50% of the deposit refunded |
| Less than 15 days | Deposit is non-refundable |
| No-show | No refund |
If we must cancel your tour due to severe weather, flooding, road closures, government restrictions, civil unrest, force majeure, or other circumstances beyond our reasonable control, you may choose either:
Examples include quad biking, camel rides, 4x4 excursions, and one-night desert camp stays.
Rescheduling requests are subject to availability and should be made within the applicable free cancellation period.
Morocco Camel Trekking reserves the right to modify accommodations, camp locations, transportation, routes, or schedules when necessary to ensure guest safety or improve the overall travel experience.
Participants are responsible for ensuring they are medically fit to participate in the booked activity.
Please inform us before travel if you have:
Providing this information allows us to prepare appropriately and offer suitable alternatives whenever possible.
Camel trekking, quad biking, hiking, and other outdoor activities involve inherent risks associated with travel in remote desert and mountain environments.
Participants understand that these activities may involve:
All participants must follow the instructions of their guide throughout the activity.
We strongly recommend comprehensive travel insurance that covers:
Obtaining suitable travel insurance is the responsibility of each traveler.
Guests are expected to:
Morocco Camel Trekking reserves the right to remove any participant whose behavior threatens the safety, comfort, or enjoyment of others. No refund will be provided in such cases.
Morocco Camel Trekking exercises reasonable care in selecting suppliers, planning itineraries, and organizing tours and activities.
However, we are not liable for delays, cancellations, losses, injuries, or additional expenses resulting from:
To the fullest extent permitted by applicable law, our liability is limited to the amount paid for the specific booking.
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
Guests are responsible for their own luggage, passports, travel documents, money, cameras, mobile phones, and other personal belongings throughout the tour.
During our tours, photographs or videos may occasionally be taken for promotional purposes, including use on our website and social media channels.
If you prefer not to appear in photographs or videos, please inform your guide before or during the tour, and we will respect your request whenever reasonably possible.
All content published on https://www.moroccocameltrekking.com, including text, photographs, videos, itineraries, graphics, logos, and website design, is the property of Morocco Camel Trekking unless otherwise stated.
No content may be copied, reproduced, republished, distributed, or otherwise used without our prior written permission.
Some services included in our tours, such as hotels, riads, desert camps, restaurants, transportation providers, and payment processors, are operated by independent third parties.
Although we carefully select our partners, each provider remains responsible for its own services and operations.
These Terms of Use are governed by the laws of the Kingdom of Morocco.
Any dispute arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the competent courts of Marrakech, Morocco.
We may update these Terms of Use from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be published on this page together with the revised "Last Updated" date.
If you have any questions about these Terms of Use, please contact us.
Morocco Camel Trekking
Operated by Merzouga Activities Sarl
Address:
39 Derb El Maada
Marrakech, Morocco
Website: https://www.moroccocameltrekking.com
Email: morocco.cameltrek@gmail.com
Phone / WhatsApp: +212 676 712 825
We are always happy to answer your questions and help you understand these Terms of Use.